Frequently Asked Questions
When will my order be shipped?
All orders are carefully prepared and shipped within 1-3 business days after payment confirmation. This period may be longer during promotional periods.
How is the fabric quality of your products?
All our products are made from skin-friendly, durable fabrics. You can find detailed fabric information in the product descriptions.
Has my order been shipped? How can I track it?
Once your order is shipped, you'll receive a tracking number via SMS and email. This number allows you to easily track the location of your package.
What are the body measurements? Which size should I choose?
Each product has its own size chart. You can compare your measurements using the "Size Chart" on the product pages. If you're unsure, share your measurements with us and we'll recommend the best size for you.
Can I change the size of the products?
Yes. Size exchanges are available for products that have not been used within 14 days and still have the tags on them. Please contact us for more information about the exchange process.
